If you've removed someone from your active roster and they are now listed as "lapsed", there may come a point when they decide they want to rejoin your club. The steps below detail how to switch a status from "lapsed" to "joined".
If you have a lapsed member in your club that is rejoining, you’ll need to change his/her membership status from Lapsed to Joined.
If you’re utilizing online membership functionality (Option A under Membership in your admin portal) in memberplanet, this can be accomplished by assigning a membership level to the person.
If you’re doing basic membership (Option B under Membership in your admin portal), log in to your memberplanet admin portal and follow these steps:
If you’re utilizing online membership functionality (Option A under Membership in your admin portal) in memberplanet, this can be accomplished by assigning a membership level to the person.
If you’re doing basic membership (Option B under Membership in your admin portal), log in to your memberplanet admin portal and follow these steps:
- In the left navigation sidebar, select Members
2. Utilize the search options at the top of the page to find the lapsed member
- Enter a name and set the Status dropdown menu to Lapsed.
3. When you find the member record, select the gear icon on the right-hand side
4. In the dropdown menu, click Change Status to Joined
4. In the dropdown menu, click Change Status to Joined
The member’s status will be changed to Joined.